A special thank you to REDKEN for
sponsorship of The Front Desk Doctor
Series, and all Crystal Focus programs
and success tool products.
Visit: www.redken.com
Crystal Focus Inc.
202 Astor Knolls Dr.
Ortonville, MI 48462
1-877-378-8212
Front Desk Training Series:
It's OK, it's not your fault!
Thousands of salon owners have the same problems!
You don't have time!
You don't know where to start?
We make it easy..
Let The Front Desk Doctor Series
train YOUR SALON FRONT DESK!
EIGHT
AUDIO CDS
Also Included!     Mouse Pad, Stress Manager, Calculator/Ruler, Dry Erase Board
Owners / Managers  
The first four Interactive Audio
CDs will cover why it's
important to re-create the
systems at the front desk to
become sales focused and
uncover the principles of
salon business building
through your front desk
professionals.  We will teach
you the steps to Hire the right
person, Lead and Train your
team, or even Fire if
someone doesn't work out.

CD1:THE BIG WHY
The Anatomy of a Great Front Desk
CD2: HIRING
Finding out if Sales is their Blood
CD3: TRAINING
Internship and Training
CD4 : FIRING
When to Pull the Plug
Front Desk Team
The next four audio cd's will
help get your existing front desk
team on the same page fast!
They will learn easy systems
to begin increasing salon sales
the very first week.  By effectively
closing the retail sale, offering
additional services, enhancing
their skills in pre-booking,
implementing guest service
promotions and more! New team
members will now have a
step-by-step training system!

CD5:  GOALS
Breathing Life into Front Desk Goals
CD6: SELLING I
Immunizing the Fear of Sales
CD7: SELLING II
A Booster Shot for Additional Sales
CD8 :TEAM SYNERGY
Avoiding Team Psychotherapy
We  make it easy!  
Each chapter in the Front Desk
Doctor Manual Binder follows
along with each audio CD!  
Simply make worksheet copies
each time you train a new team
member.  Have the trainee fill in
the blanks while listening, and
review their learning experience.
Consistency!
Success!
Profitablity!
LISTEN NOW to
Coach Kristi Valenzuela and
Coach Shelly Kovach and
LEARN HOW
to Generate Thousands of Dollars
with the Clients you ALREADY have!
CLICK HERE!
EIGHT CHAPTER
BINDER